Ticket To get the password back
Support and Technical Help

Password Recovery Ticket

Did you lose your admin password?
Are you having difficulty accessing the Back Office?
Our team of experts is at your disposal! 

  • Instant download — in your account within 2 minutes
  • Support by the developer who wrote the module
  • No core changes — your next PrestaShop update stays easy
€50.00
Tax excluded
In Stock
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Password recovery ticket

Did you lose your password? Having difficulty accessing the back office? Our team of experts is at your disposal. PrestaChamps assistance plans let you take advantage of expert services and spend your time on marketing instead of worrying about the functionality of your store.

01

Conditions and terms

  • Includes back-office password recovery
  • The ticket can be used once, within one year of payment
  • Support available Monday to Friday
  • In English, German, French, Spanish and Romanian
02

What we need from you

  • The website owner’s identification document (name must match the domain registration — verified via whois)
  • FTP access
  • Database access
03

Not included

  • FTP or database password recovery
  • Module configuration or payment method setup
  • Other technical assistance or consultation (available separately)

Locked out of your back office? We’ll get you back in.

Get a recovery ticket

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